Resources

Need Help with A Consumer Problem?

Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

2011-12 Legislative Scorecard

At the end of each 2-year legislative session, MASSPIRG grades state legislators' votes on key public interest issues.

Resource | Financial Reform

Letter to CFPB & FTC on Experian/T-Mobile Data Breach

Following a breach of a subsidiary of the nationwide credit bureau Experian affecting 15 million customers and applicants of T-Mobile, a number of state PIRGs have joined other leading privacy and consumer groups in a request for investigations by the CFPB and FTC.

Beat High Bank Fees

Banks rely on consumer indifference when they raise fees. They count on consumers not shopping around. PIRG’s Big Banks, Bigger Fees reports routinely find that small banks and credit unions are not following the big banks’ lead; they still offer many free or low cost accounts.

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Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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