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Taking legal action against a business or a service for consumer protection violations may be a long and costly process. Mediation provides a voluntary, informal channel of resolving disputes to reach a mutually agreeable settlement.

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CONSUMER ALERT

Several fidget spinners were tested for lead content by a CPSC-accredited laboratory. The fidget spinners were analyzed in accordance with CPSC-CH-E1001-8.3 using Inductively Coupled Plasma Mass Spectrometry (ICP/MS). The toys that tested for high levels of lead were then re-tested a second time to confirm the results. The results of the second test are included in this report.

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